The website was created and is owned by ROTOR COMPONENTES TECNOLÓGICOS, S.L.,
Registered in the Madrid Property Registry, Volume 11210, Volume 0, Folio 56, Section 8, Page MM3650, Entry 1, CIF B81484552.


ROTOR COMPONENTES TECNOLÓGICOS, S.L., hereinafter ROTOR, is responsible for the processing of the User’s personal data and informs them that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 ( GDPR) relative to the protection of physical persons with regard to the processing of personal data and the free circulation of these data, for which the following information on the treatment of said data is provided:

End purpose for the treatment of personal data: to maintain a commercial relationship with the User. The operations planned to execute the treatment of personal data are:

Sending commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by ROTOR and related to its products and services, or its collaborators or suppliers with whom it has reached a promotional agreement.

Implementing statistical studies.

Processing orders, requests or any type of request that is made by the User through any of the contact forms that are made available to them.

Forwarding the website’s newsletter.

Data conservation criteria: data will be retained as long as there is a mutual interest in maintaining the end purpose of the treatment of personal data, and when it is no longer necessary for that purpose, the data will be deleted with adequate security measures to guarantee either the pseudonymization of the data or their total destruction.

The information that we keep about you is the following:

Name and date of birth
Address and phone number
Information about the products you’ve purchased
Email address
Bicycle use preferences
IP adress

Communication of the data: the data will be communicated to subsidiaries of the Group

Rights that assist the User:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data, and the limitation or opposition to its treatment.

Right to file a claim with the legal authority ( if you consider that the treatment of your data does not comply with current regulations.

Contact information to exercise your rights:

The consent given may be revoked by sending an email to (this revocation may imply the end of the relationship between company and client and/or supplier)



Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in downloaded forms, expressly, freely and unequivocally accept that their data is necessary to meet their request, and that for the provider, the inclusion of data in the remaining fields is voluntary. Users guarantee that the personal data provided to ROTOR are true. Users are responsible for communicating any changes to their personal data.

ROTOR expressly informs and guarantees Users that their personal data will only be transferred with their express consent to the companies of the Group and its authorized Distributors in order to be able to attend to any new development, incident, or guarantee of the products it commercializes. All the data requested through the website are mandatory, since they are necessary to provide an optimal service to the User. In the event that all the data are not provided, it is not guaranteed that the information and services provided will be completely aligned with Users’ needs.



In accordance with the provisions of current regulations on personal data protection, ROTOR complies with all the provisions of the GDPR rules for the treatment of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party, and that they are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

ROTOR guarantees that it has implemented the appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them.

How do we use Cookies?
A cookie is a small file that asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or is permitted to know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor your operations to your needs and tastes, and can collect and remember information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.

Cookies generally help us provide you with a better website experience, allowing us to control which pages you find useful and which ones you don’t. A cookie in no way gives us access to your computer or any information about you, except those data that you decide to share with us. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies if you prefer.

What about third-party cookies?
These are cookies created in your browser by external websites, whose services are used on this website.

You should review the respective policies of each of these sites to see exactly how your information is used and how to disable or delete such information.

Google Analytics
We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about which pages are visited, how long they’ve been on the website, how you arrived there, and what’s clicked on. Analitycs data are collected through a JavaScript tag on the pages of our site and aren’t linked to personally identifiable information. Thus, we do not collect or store your personal information (for example, your name or address) so this information cannot be used to identify who you are.

You can find more information about Google’s position on privacy regarding its Analytics service at

List of Cookies we collect

The following table shows the cookies we collect and what type of information is stored.

Cookie Name Expiry Time Cookie Description
cart   Association with your shopping cart
category_info   Stores the category of information on the page, which allows you to view pages more quickly.
compare   The items you have in the list of comparison products.
currency   Payment preference in which currency
customer   An encrypted version of the customer’s identification with the store.
customer_auth   An indicator of whether you are currently connected to the store.
customer_info   An encrypted version of the customer group to which it belongs.
customer_segment_ids   Stores customer segment ID
external_no_cache   A flag that indicates whether the cache is disabled or not.
frontend   Your ID to log in
guest-view   Allow guests to edit their orders.
last_category   The last category you have visited.
last_product   The most recent product you have seen.
newmessage   Indicates if a new message has been received.
no_cache   Indicates whether it is allowed to use cache.
persistent_shopping_cart   A link to the information about your shopping cart and see the history of whether you have requested the website
poll   The ID of the survey you filled out.
polln   Information about the surveys you have filled out
recentlycompared   The products you recently compared
stf   Information about the products you have emailed to your friends.
store   Store view and selected language
user_allowed_save_cookie   Indicates if a client allows the use of Cookies.
viewed_product_ids   The products you have recently viewed
wishlist   Encrypted list of the products you want
wishlist_cnt   The number of products you want from your list
_ga 2 years Used to distinguish users
_utma 2 years Google Analitycs. Used to distinguish users and logins
_utmb 30 minutes Google Analitycs. Used to identify new sessions / visits
_utmb end of browser session Google Analitycs. Set for interoperability with urchin.js.Historically, this cookie operates in conjunction with the __utmb
_utmz 6 months from set/update Google Analitycs. Stores by source of traffic and campaigns
_utmv 2 years  


How to control cookies in different browsers? (Activate / deactivate):
Chrome for Android
Safari for iOS

You can delete all the cookies that are already on your computer and you can adjust your preferences in most browsers to prevent cookies from being installed. If your browser does install cookies however, you may have to manually adjust some preferences each time you visit a website; as a result some services and functionality may not work.


Links to other websites

Our website may contain links to other sites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting these websites; these sites are not governed by this privacy statement. You must be careful and read the privacy statement applicable to the website(s) in question.